Locum PA Ltd

Hi this article helps to solve any issues of clients who are not getting alerts to their emails.&nbsp;

When a worker accepts a shift the client is immediately informed the shift is taken via a confirmation email.&nbsp;

If you are not getting these then we need to solve it ASAP.&nbsp;

junk/spam for email alerts as sometimes it goes straight to those folders

As a client please don't use the app if you want scheduling alerts. Please logout of the app to receive alerts via email again.&nbsp;

Please enable remote support access in your account? To do this, click "Help" in the top-right hand corner of the screen and in the drop-down menu, click "Enable Support Access".

Please go to the help portal and chat with a technical help assistant <a href="https://help.deputy.com/en/" rel="nofollow noopener noreferrer" target="_blank">24/7 chat here </a>

1. junk/spam for email alerts as sometimes it goes straight to those folders
2. As a client please don't use the app if you want scheduling alerts. Please logout of the app to receive alerts via email again.&nbsp;
3. Please enable remote support access in your account? To do this, click "Help" in the top-right hand corner of the screen and in the drop-down menu, click "Enable Support Access".
4. Please go to the help portal and chat with a technical help assistant <a href="https://help.deputy.com/en/" rel="nofollow noopener noreferrer" target="_blank">24/7 chat here </a>