This policy has been put in place to encourage a more reliable service provision for the benefit of the clients, patients and other workers. 

We have worked closely with the clients to increase the reliability of services and to develop this policy. When shifts are cancelled this often creates a logistical nightmare for the clients and damages the workers and company reputation.  

This policy will also benefit your co-workers and provide a more fair system. 

We do not want to implement charges to our workers and if you are well organised we hope not to do so. 

Shift Cancellation Policy 

If you have taken a shift and need to cancel we need to be notified immediately. 

Please do the following:

  1. Email scheduling@LocumPA.com  Explain the reason for the cancellation. 
  2. Speak to us on the phone or leave a voicemail. 
  3. If we have not replied you must contact the client direct. The number will be in the shift details on the app. 

T: 0800 0869 585
M: 0739 7900 585

If you cancel within a 28 day period then there will be a cancellation fee.  Please see T&Cs for more details. (4.6)

 If you do not take further shifts you will be sent an invoice, if that invoice is not paid it will be sent to a debt collection company. 

Multiple cancellations will naturally lead to the clients not using you as their preferred worker and may lead to dismissal from the entire company.

Sickness Policy

If you are calling in sick please see T&Cs for more details. (4.8)

  1. Email scheduling@LocumPA.com  Explain the reason for the cancellation. 
  2. Speak to us on the phone or leave a voicemail. 
  3. If we have not replied/not spoken to a person you must contact the client direct. The number will be in the shift details on the app. 


Locum PA Directors
  

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